Appointment Cancellation Policy

When  you book your appointment, you are holding a space on our calendar that  is no longer available to our other patients. In order to be respectful  of your fellow patients, please call us at (314) 302-6104 as soon as  you know you will not be able to make your appointment.

If  cancellation is necessary, we require that you call at least 48 hours  in advance. Appointments are in high demand, and your advanced notice  will allow another patient access to that appointment time.

If  you need to cancel your appointment, please call us at (314) 302-6104  between the hours of 8:00am- 4:00pm. If necessary, you may leave a  detailed voicemail message. We will return your call as soon as  possible.

A  cancellation is considered late when the appointment is cancelled less  than 24 hours before the appointed time. A no-show is when a patient  misses an appointment without cancelling. In either case, we will charge  the patient a $25.00 missed appointment fee.

For new patients’ first appointments, a no show or late cancellation will result in a full charge of the new patient fee.

• We require a credit card to hold your appointment. Cancellation fees will be charged to your card on file.
• In the event of a true, unavoidable emergency, all or part of your cancellation fee may be applied to future services.